FAQ | My Site 1

FAQ/ POLICY + TERMS

1. What is The Labor Braid Experience™?

The Labor Braid Experience™ is a luxury, pampering service designed specifically for expectant mothers. We provide a relaxing and indulgent experience with braiding, comfort, and self-care before your big day. Each package is tailored to make mothers-to-be feel calm, rejuvenated, and prepared for labor.

2. How do I book an appointment?

You can book your appointment directly through our website. Choose your package, braid style, and select your preferred time based on availability. A 50% deposit is required to confirm your booking.

3. What payment methods do you accept?

We accept payments through Stripe, PayPal, or Wix Payments. A 50% deposit is due at the time of booking, and the remaining balance is due on the day of your appointment.

4. Can I pay in installments?

Yes! We offer a Daddy Deposit payment plan, allowing dads to pay 50% upfront and split the remaining balance into monthly payments leading up to the appointment. This can be selected when booking.

5. What if I need to cancel my appointment?

If you need to cancel your appointment, please notify us at least 48 hours in advance. If you need to cancel due to early labor or any other reason, your deposit will go toward a future style after labor, provided that you notify us as soon as possible. The deposit is transferable but must be used for a future appointment. Cancellations within 24 hours of the appointment will result in forfeiture of the deposit.

6. Can I request a specific braid style or length?

Yes! When booking, you can select from any of our three braid styles: Knotless, Twists, or Stitch Braids. Additionally, we offer customization for length and other add-ons to match your desired look.

7. How can I gift The Labor Braid Experience™ to someone else?

We offer several gift options, including the Daddy Deluxe Push Gift, which includes roses and a personalized video from dad. You can also contribute to a Tokens of Love Registry™ for expectant mothers, where friends and family can donate toward their Labor Braid Experience™.

8. What if I am running late?

Please make sure to arrive on time to avoid delays. If you’re running late, please notify us as soon as possible. We want to provide the best experience for everyone, and being on time helps us stay on schedule.

9. Do you offer any special services for doulas or birth professionals?

Yes! We offer a referral program for doulas and birth professionals. You can refer clients to us and earn $50 per referral when the referred client books. Additionally, clients referred by a doula will receive a $25 discount.

10. Do you offer travel services?

Unfortunately, we do not offer travel services at this time. All appointments are held at our designated location, and we do not travel to clients’ homes or other locations.

Policies & Terms

Welcome to The Labor Braid Experience™! We want to ensure that every aspect of your service is as smooth and enjoyable as possible. Below are the Terms and Policies that apply when you book with us. Please read through them carefully before confirming your appointment. By booking an appointment, you agree to these terms.

Booking and Payment Policies:

• Deposits:

A 50% deposit is required at the time of booking in order to secure your appointment. This deposit ensures that your appointment is reserved and that the necessary time and resources are allocated to ensure a luxurious experience. The remaining 50% of the payment will be due on the day of your appointment.

• Payment Methods:

We accept payment through Stripe, PayPal, and Wix Payments. All payments are securely processed, and you will receive a receipt for your payment. The payment can be made through the online booking system, and you will receive an invoice detailing your services and payment.

• Payment Plans (Daddy Deposit):

We offer the Daddy Deposit plan, which allows dads to pay 50% of the total cost at the time of booking. The remaining balance can be split into monthly payments leading up to the appointment date. This payment option must be selected when booking, and monthly charges will automatically occur until the balance is paid in full.

Cancellation & Refund Policies:

• Cancellations:

We understand that life happens and that plans may change. If you need to cancel or reschedule, please do so at least 48 hours in advance. This will allow us to accommodate other clients.

Late Cancellations: Cancellations made within 24 hours of the scheduled appointment will result in the forfeiture of the deposit.

Early Labor or Other Reasons: If you need to cancel due to early labor, health issues, or any other reason beyond your control, your deposit will be credited towards a future style after your labor. You must notify us as soon as possible for this to apply, and your deposit will be held for a future appointment within the same year. We understand the unpredictability of labor and will work with you to reschedule at a later time.

Late Arrivals & No-Shows:

• Late Arrivals:

Please arrive on time for your scheduled appointment to ensure you receive the full experience. If you are running late, we ask that you notify us as soon as possible. We will try our best to accommodate you, but arriving late may result in a shortened service time. In the event of a late arrival, we cannot guarantee that the full service will be completed within the allocated time.

• No-Shows:

If you fail to show up for your scheduled appointment without prior notice, the full amount of your deposit will be forfeited, and you will need to pay in full for any future services. No-show appointments are disruptive, so we kindly ask that you notify us as soon as possible if you cannot make your appointment.

Service Specifics & Customizations:

• Service Selection:

We offer three primary packages—The Comfort Experience, The Serenity Experience, and The Luxe Experience. Each package includes unique services and levels of pampering. You are welcome to choose from three braid styles: Knotless Braids, Twists, or Stitch Braids. You can also add customizations (such as boho curls) to further enhance your experience.

• Package Modifications:

If you would like to change your package or braid style after booking, please let us know at least 48 hours in advance. We will do our best to accommodate the changes depending on availability. However, changes made within 24 hours may be subject to availability or additional fees.

Liability Waiver & Photo Consent:

• Liability Waiver:

By booking an appointment with The Labor Braid Experience™, you acknowledge and agree to participate in the service voluntarily. You are fully responsible for your health and well-being during your appointment. We are not liable for any injuries, allergies, or issues that may arise during the service. Our team is dedicated to providing a safe and comfortable experience, but please inform us of any medical conditions or allergies prior to your appointment.

• Photo Consent:

As part of the Labor Braid Experience™, we may take photographs or videos of your experience to share on social media and for marketing purposes. By booking your appointment, you consent to the use of these images and videos for promotional purposes. If you do not wish to have your photos shared, please let us know prior to the service.

Tokens of Love Registry™ & Styled to Deliver Fund™:

• Tokens of Love Registry™:

Expectant mothers can create a personalized registry where friends and family can contribute to the Labor Braid Experience™. This registry allows loved ones to support the mother-to-be by donating toward the cost of her experience. A unique link will be provided to each mom-to-be to share with their network.

• Styled to Deliver Fund™:

The Styled to Deliver Fund™ allows anyone to donate directly to the experience for a mom-to-be in need. This can be a general fund, or donations can be directed to a specific mom’s registry. A progress bar will show how much has been donated to help fund the experience, and donors can contribute any amount.

Booking Requirements:

• Booking in Advance:

In order to ensure we can accommodate your needs, appointments must be booked at least one week before your expected labor date. This allows us to secure your desired time and tailor the experience to your specific due date.

Privacy:

We respect your privacy. Any personal information you provide will only be used for booking purposes, and we will never share your data with third parties without your consent. We are committed to maintaining the confidentiality of your personal information.